Cancellation Policy

Cancelation Right

Right of cancellation for consumers – A consumer is any natural person who concludes a legal transaction for purposes that can be attributed to neither their commercial nor their independent professional activity.

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date
– on which you or a third party named by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods in a single order and this is delivered together;

– on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, provided that you have ordered several goods in a single order and these are delivered separately;

– on which you or a third party named by you, other than the carrier, has or has taken possession of the last partial consignment or piece, provided that you have ordered a product that is delivered in multiple consignments or pieces;

If you cancel this contract, we will have refund payments we have received from you, including the cost of delivery (excluding any additional costs arising from choosing a different delivery method than the most favourable standard delivery we offer), in accordance with the provisions of the following paragraph, immediately and at the latest within fourteen days from the date on which the notification of your cancellation of this contract has reached us.

If the goods are returned unused (and the goods could be checked for quality, properties and functionality, as in a local shop) the entire payment amount will be refunded. You only have to pay for a possible loss of value of the goods if this loss of value is due to usage/handling by you that was not necessary to check the nature, characteristics and functioning of the goods. In this event, the return can be refunded at only part of the purchase amount. This depends on the current state and commercial value of the goods.

For this repayment, we will use the same form of payment that you used in the original transaction, unless otherwise agreed with you. In no case will you be charged repayment fees.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.

To exercise your right of cancellation, you must contact us:

Icon Boards
Emobility Group Limited
143 Triq Fleur – de – Lys
 B’Kara BKR 9066
Malta

with a clear statement (e.g. a letter sent by mail, fax or e-mail) about your decision to cancel this contract. You can use the attached cancellation form template, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Cancellation form template

Icon Boards
Emobility Group Limited
143 Triq Fleur – de – Lys
 B’Kara BKR 9066
Malta

– Hereby I/we (*) hereby cancel the contract concluded by me/us (*)
– for the purchase of the following goods (*)
– for the provision of the following service (*)
– ordered on (*)
– received on (*)
– Name of the consumer(s) (*)
– Address of the consumer(s) (*)
– Signature (*) of the consumer(s) (only if notification is provided on paper)
– Date (*)

(*) Delete as appropriate.

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